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CAB is a turnkey customer intelligence platform that puts the customer back at the core of your innovation strategy.

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Why choose CAB?

CAB consists in a whole package providing you with the necessary support services, tools and “know-how” to build and enliven your communities around participative projects, leverage your connected products data and go beyond traditional Voice of the Customer.

Great User eXperience
Gamification
Flexible project template design
Identify ideas and insights
Assess concepts and experience scenarios
Experiment with Beta-test & soft launch

Coaching and training
Collaborative moderation
Management & Monitoring tools

Remote focus groups
Large-scale observations on real usages
Large-scale VoC

Advanced data analytics using Machine Learning
Secured dashboard
Dedicated scorecards

FACTSHEET

Success stories

Groupe SEB’s use case addresses the user experience for connected kitchenware appliances and more precisely the i-Companion Connect sold under the Moulinex brand, one of the most popular smart connected food processor on the market.

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Partners